Cross-Cultural Technology Design: Creating Culture-Sensitive by Huatong Sun

By Huatong Sun

The call for and chance for cross-cultural know-how layout is swiftly emerging because of globalization. in spite of the fact that, all too usually ensuing applied sciences are technically usable, but can't be instantly placed to significant use via clients of their neighborhood, concrete contexts. aid for concrete consumer actions is often lacking in layout, as help for decontextualized activities is usually the point of interest of layout. sunlight examines this disconnect among motion and which means in cross-cultural expertise layout and provides an leading edge framework, Culturally Localized person event (CLUE), to take on this challenge. Incorporating key recommendations and strategies from job idea, British cultural reports, and rhetorical style conception, the CLUE procedure integrates motion and that means via a dialogical, cyclical layout approach to layout expertise that engages neighborhood clients inside culturally significant social practices.

Illustrated with 5 in-depth case experiences of cellular textual content messaging use by means of students and younger execs in American and chinese language contexts spanning years, solar demonstrates expertise created for culturally localized consumer adventure mediates either instrumental practices and social meanings. She demands a metamorphosis in cross-cultural layout practices from easily utilising cultural conventions in layout to attractive with social affordances in accordance with a wealthy figuring out of significant contextualized job. in the meantime, the bright consumer tales at websites of technology-in-use convey the facility of "user localization" in connecting layout and use, which sunlight believes is vital for the luck of an rising know-how like cellular messaging in an period of participatory tradition.

This e-book could be of curiosity to researchers, scholars, practitioners, and a person who desires to create culture-sensitive expertise during this more and more globalized global that calls for complex suggestions and strategies for culturally localized, participatory layout.

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It regards usability as a measurable quality of an artifact. One of the most cited definitions comes from Jakob Nielsen (1993), who describes usability with five metrics: learnability (easy to learn), efficiency (efficient to use), memorability (easy to remember for reuse later), errors (a low error rate), and satisfaction (pleasant to use). Nielsen stresses: “Only by defining the abstract concept of ‘usability’ in terms of these more precise and measurable components can we arrive at an engineering discipline where usability is not just argued about but is systematically approached, improved, and evaluated (possibly measured)” (p.

Text messaging is more popular among teenagers than other age groups in the Western world), but these cultural models cannot help design and localization processes if they are obscured by a set of national culture dimensions. Second, these views of culture place concrete cultural realities into static dimensions, with an emphasis on cognitive schemas of ethnic groups. , immediate context) are often neglected and only general patterns originating from the broader social contexts are attended to.

In contrast, a singular version of modern civilization “gradually homogenizes every other difference as it obliterates geography and subverts all traditional values” (Feenberg, 2002, p. 15). Therefore, cross-cultural design is valuable for democratic rationalization. Furthermore, opposing a determinist attitude to technology, the position of “constraining and enabling” is crucial in Feenberg’s theory of technology to develop a proposal for alternative modernity based on different paths of technological development.

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